Privacy Policy

What we collect

Nothing at all, unless you allow it. The site runs Google Analytics, and it is loaded only if you press accept on the consent banner. Until then, and permanently if you refuse, no analytics script runs and no analytics data leaves your browser. See the cookie policy.

If you accept, Google Analytics 4 records the pages you open, roughly where you are (from a shortened IP), your browser and screen size, and the site that sent you. It does not record your name, and we never try to identify a reader.

• Purpose: to know which pages are read, so we can improve them.
• Legal basis: your consent, under Article 6(1)(a) GDPR. You can take it back at any time with Cookie settings at the foot of any page.
• Recipient: Google Ireland Limited, and Google LLC in the United States. Data therefore leaves the EU; Google relies on the EU-US Data Privacy Framework and the European Commission's standard contractual clauses. See Google's privacy policy.
• How long: Google Analytics 4 deletes user-level data after its retention period, which we leave at Google's default. Aggregate reports remain.

If you email us at contact@realalcazarseville.com, we receive your email address and whatever you write. We use it only to reply, and we delete the conversation when it is no longer needed.

What our host processes

The site is served by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, United States. Like any web host, Cloudflare processes technical data such as your IP address and browser type in order to deliver pages and protect the site from attacks. This processing is necessary to run the site; Cloudflare acts as a processor under its own privacy policy.

Links to booking partners

Some links lead to Viator or GetYourGuide, where guided tours can be booked. When you click them you leave this site, and that platform's own privacy and cookie policies apply there. The link tells the platform which page sent you so that we can be credited for a booking; it does not tell us who you are or what you bought.

Your rights

Under the GDPR you can ask to access, correct, delete or export the personal data we hold, object to its processing, or withdraw consent. In practice that means analytics data, if you accepted, and any email you sent us. Write to contact@realalcazarseville.com. You can also complain to your national data protection authority.

Changes

On 2026-09-23 we added Google Analytics behind a consent banner. Until that day this page said we ran no analytics and set no cookies. That was true when it was written and stopped being true that day; the cookie policy was rewritten the same day and this page followed. The date at the top shows when it was last reviewed.